Common Service Centres 

         The Common Service Centre Project is IT enabled Government Services should be accessible to the common man in his/her village, through efficient, transparent, reliable and affordable means. Implemented under the National e-Governance Plan (NeGP), the Common Services Centers (CSCs) are ICT enabled front end service delivery points at the village level for delivery of Government, Financial, Social and Private Sector services in the areas of agriculture, education, banking, utility payments, etc. 

         CSC scheme consisting of the CSC operator (called Village Level Entrepreneur or VLE); the Service Centre Agency (SCA), that will be responsible for a division of CSCs; and a State Designated Agency (SDA) identified by the State Government responsible for managing the implementation in the entire State. 

         Tamil Nadu was one of the pilot States identified by the GoI for the implementation of e-District project and the Tamil Nadu eGovernance Agency (TNeGA) has been designated as “State Designated Agency (SDA)” by MeiTY/ GoTN for implementing the State wide roll-out of e-District project through the Common Service Centres (CSCs). The CSCs run by various agencies are being monitored by TNeGA. 

Objective:  

  • The scope of the program is to cover maximum Government services and provide all high quality and cost effective e-Governance services under one umbrella through the use of ICT. 

  • A highlight of the CSCs is that it will offer web-enabled e-governance services in rural areas, including application forms, certificates, and utility payments such as electricity, telephone and water bills. 

Benefits: 

  • One stop solution for various G2C and B2C services. 

  • Citizen can avail all the Services at their doorstep. 

  • Citizen can monitor their application status at any point of time. 

  • The time taken to deliver the services is drastically reduced from 15 days to 2 days. 

  • The CSC programme provides employment opportunity to village entrepreneurs (VLEs), lucrative business to People’s organizations such as PACCS, VPRCs, IFAD and PSUs such as TACTV. 

         Delivery Channels: 

  • Tamil Nadu Arasu Cable TV Corporation (TACTV) 

  • Electronics Corporation of Tamil Nadu Limited (ELCOT) 

  • Primary Agriculture Cooperative Credit Society (PACCS) 

  • Village Poverty Reduction Committee (VPRC) 

  • International Fund for Agricultural Development (IFAD) 

  • Village Level Entrepreneurs (VLE) 

         Tamil Nadu Arasu Cable TV Corporation (TACTV) and Electronics Corporation of Tamil Nadu Limited (ELCOT) have been allowed to establish CSC (e-Sevai centres) in all the District head quarters, Taluk offices and Corporations and Municipalities. 

         Primary Agriculture Cooperative Credit Society (PACCS), Village Poverty Reduction Committees (VPRCs) aided Pudhu Vaazhvu Project have been allowed to commence the e-Sevai centres in the rural areas of their jurisdiction across the State. 

         International Fund for Agricultural Development (IFAD) has been allowed to commence the e-Sevai centres in the coastal/ remote areas. 

         Village Level Entrepreneurs (VLE) has been allowed to commence the e-Sevai centres in the Village Panchayats. 

         As on 14th March 2018, Totally 10420 Common Service Centres have been established throughout the State. 

S.No 

Service Centre Agency 

No. of Centers 

No. of Counters 

IFAD 

PACS 

4329 

4331 

TACTV 

658 

995 

VLE 

1156 

1156 

VPRC 

4269 

4364 

 

Total 

10420 

10854 

Infrastructure Required for CSC 

Sl.No 

Description – Minimum Speciation 

Minimum Qty 

Remarks 

LAPTOP / DESKTOP PC with licensed Operating System of Windows XP-SP2 or above. Core i3 or above with minimum 5 GB RAM, DVD drive, 500 GB hard disk and Ethernet. Out of 3 one 1 laptop is compulsory. 

Mandatory 

LAPTOP / DESKTOP PC with licensed Operating System of Windows XP-SP2 or above. 

Mandatory 

Scanner A4, flatbed scanner 

Mandatory 

Web Camera/ Digital Camera 

Mandatory 

Internet – Broadband connectivity 

Mandatory 

UPS with minimum three / five hour backup for all the equipments or portable generator set. 

Mandatory 

UIDAI certified Biometric device 

Mandatory 

Lamination Equipment – 4” variable temperature controlled 

Optional 

AC- Windows or Split Unit with capacity to suit the room dimension and antistatic mat for floor 

Optional 

10 

Photo copier 

Optional 

11 

External Hard Disk for backup and CD/DVD Drive 

Optional 

         Procedure for establishment of Common Service Center (CSC) for Government Agencies 

         Kindly approach TNeGA for enrolling as Service Centre Agency 

         Procedure for establishment of Common Service Center (CSC) for Common Public 

         1. Enroll as VLE in CSC 2.0 scheme (use the link ) 

         2. Once enrolled as CSC SPV VLE, State Head Operations of CSC SPV, Tamil Nadu sends the VLE details to TNeGA for e-District & e-Sevai ID creation. 

         List of Services Offered: 

         Through e-Sevai centres in Tamil Nadu the following services are offered to public. 

S.No 

Services 

No. of services count 

e-District 

53 

e-Sevai 

59 

APNA 

59 

 

TOTAL 

207 

  1. List of e-District Services 

Sl.No 

Department 

Services Offered 

Software Development Agency 

Uniform service code assigned by TNeGA 

Utility charges/ Government fee 

Revised Service charges including service tax w.e.f. 1/4/17 

Revenue 

Community Certificate 

NIC/CMS 

REV101 

60 

Revenue 

Nativity Certificate 

NIC/CMS 

REV102 

60 

Revenue 

Income Certificate 

NIC/CMS 

REV103 

60 

Revenue 

No Graduate Certificate 

NIC/CMS 

REV104 

60 

Revenue 

Deserted Woman Certificate 

NIC/CMS 

REV105 

60 

Revenue 

Print out of Birth Certificate for Revenue Villages 

NIC 

REV110 

25 

Revenue 

Print out of Death Certificate for Revenue Villages 

NIC 

REV112 

25 

Revenue 

Indira Gandhi National Old Age Pension Scheme 

NIC 

REV201 

60 

Revenue 

Indira Gandhi National Widow Pension Scheme 

NIC 

REV202 

60 

10 

Revenue 

Indira Gandhi National Disability Pension Scheme 

NIC 

REV203 

60 

11 

Revenue 

Physically Handicapped Pension scheme 

NIC 

REV204 

60 

12 

Revenue 

Destitute Deserted Wives Pension Scheme 

NIC 

REV205 

60 

13 

Revenue 

Unmarried Women Pension Scheme 

NIC 

REV206 

60 

14 

Revenue 

Destitute Widow Pension Scheme 

NIC 

REV207 

60 

15 

Revenue 

Tamil Nilam – Full Field Patta Transfer 

NIC 

REV501 

60 

16 

Revenue 

Tamil Nilam – Joint Patta Transfer 

NIC 

REV502 

60 

17 

Revenue 

Tamil Nilam – Subdivision 

NIC 

REV503 

60 

18 

Revenue 

Grievance Day Petition 

NIC 

REV701 

25 

19 

Revenue 

Tamil Nilam - Extract of Areg 

NIC 

REV702 

25 

20 

Revenue 

Tamil Nilam – Extract of Chitta 

NIC 

REV703 

25 

21 

Social Welfare 

Annai Terasa Ammaiyar Ninaivu Orphan Girl Marriage Assistance scheme 

NIC 

SWN201 

120 

22 

Social Welfare 

Girl Child Protection Scheme- I 

NIC 

SWN202 

120 

23 

Social Welfare 

Girl Child Protection Scheme- II 

NIC 

SWN203 

120 

24 

Social Welfare 

Dharmambal Ammaiyar Ninaivu Widow Re-marriage Assistance scheme 

NIC 

SWN204 

120 

25 

Social Welfare 

Dr. Muthulakshmi Reddy Ninaivu Intercaste Marriage Assistance scheme 

NIC 

SWN205 

120 

26 

Social Welfare 

EVR Maniammaiyar Ninaivu Widow Daughter Marriage Assistance scheme 

NIC 

SWN206 

120 

27 

Social Welfare 

Moovalur Ramamirtham Ammaiyar Ninaivu Marriage Assistance scheme 

NIC 

SWN207 

120 

28 

Civil Supplies 

Consumer complaint other than PDS 

NIC 

CSD701 

25 

29 

Civil Supplies 

Consumer complaint related to PDS 

NIC 

CSD702 

25 

30 

TN Police Department 

CSR Status 

NIC 

TNP701 

15 

31 

TN Police Department 

FIR Status 

NIC 

TNP702 

15 

32 

TN Police DepartmentTN Police Department 

Online Complaint Registration 

NIC 

TNP703 

25 

33 

TN Police Department 

Status Viewing 

NIC 

TNP704 

15 

34 

TN Police Department 

Vehicle Search 

NIC 

TNP705 

15 

35 

TN Police Department 

View FIR 

NIC 

TNP706 

Rs. 20/- for viewing and downloading of FIR and additional Rs. 5/- (per page)will be charged if printing is required. 

36 

TN Police Department 

Download Road Accident Case Documents 

NIC 

TNP707 

Rs.60/- As service charge and additional Rs. 5/- (per page) will be charged if printing of documents involves. 

37 

TN Police Department 

Lost Document Report 

NIC 

TNP708 

Rs. 20/- As service charge and Rs. 5/- (per page) will be charged if printing is required. 

38 

TN Transport 

Booking Appointment for Driving license 

NIC 

STA301 

60 

39 

TN Transport 

Learner's licence Online application 

NIC 

STA501 

60 

40 

TN Transport 

Reprint Leaner's licence Online application 

NIC 

STA701 

25 

41 

TN Registration 

Application through offline Payment 

NIC 

IGR601 

60 

42 

TN Registration 

Print Challan for offline Payment 

NIC 

IGR701 

25 

43 

TN Registration 

Online appointment for Marriage/Document registration 

NIC 

IGR301 

60 

44 

TN Registration 

Printing Acknowledgement for Appointment 

NIC 

IGR702 

15 

45 

Health Department 

Pre-Registration of Pregnancies – PICME 

NIC 

HFW201 

15 (Department will pay) 

In addition to the above 45 services, the following services are also done by NIC and offered in e-District. 

(a) Scholarship Schemes of BC/MBC/DNC Welfare Department 

  1. Issuance of  Post Matric Scholarship 

  1. Educational Assistance to BC students in Professional Courses 

  1. Educational Assistance to BC Graduates 

  1. Educational Assistance to BC Polytechnic Students 

(b) Scholarship Schemes of AD&TW Department 

  1. GoI Post Matric Scholarship for SC Students 

  1. GoI Post Matric Scholarship for ST Students 

  1. State Special Scholarship for Post matric Students 

  1. Higher Education Special Scholarship Scheme 

  1. List of e-Sevai services  

Sl.No 

Department 

Services Offered 

Services Code 

Utility Charges / Government fee 

Service charge including Service Tax (in Rs.) 

Anna University 

TNEA 2016 BE/ BTech Online registration 

TNE-501 

60 

Boilers 

Registration of License under boilers act 

DBL-401 

150 

Boilers 

Renewal of License under boilers act 

DBL-402 

150 

CMA 

Collection of Non Tax 

CMA-601 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 and above 

60 

CMA 

Collection of Professional Tax 

CMA-602 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 and above above 

60 

CMA 

Collection of Property tax 

CMA-603 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 - above 

60 

CMA 

Collection of Underground Drainage Charge 

CMA-604 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 and above 

60 

CMA 

Collection of Water Charges 

CMA-605 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 - above 

60 

CMWSSB 

Water and Sewerage Tax 

CMW-601 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 and above 

60 

10 

COC 

Printing of Birth Certificate 

COC-101 

40 

11 

COC 

Printing of Death Certificate 

COC-102 

40 

12 

COC 

Renewal of trade license 

COC-401 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 - above 

60 

13 

COC 

Collection of company tax 

COC-601 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 - above 

60 

14 

COC 

Collection of professional tax 

COC-602 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 and above 

60 

15 

COC 

Collection of property tax 

COC-603 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 and above 

60 

16 

DCA 

Application for licence to grant or renewal allopathic drugs 

DCA-401 

150 

17 

DCA 

Application for licence to grant or renewal Homoeopathic Medicines 

DCA-402 

150 

18 

DCA 

Application for licence to grant or renewal restricted licence (allopathic drugs) 

DCA-403 

150 

19 

DCA 

Application for licence to grant or renewal specified in Schedule X drugs 

DCA-404 

150 

20 

DCA 

Application to obtain duplicate license 

DCA-405 

100 

21 

Employment & Training 

Printing of registration ID 

EMP-502 

30 

22 

Employment & Training 

Application for Renewal 

EMP-504 

30 

23 

Employment & Training 

Applicaion for profile updation 

EMP-501 

30 

24 

Employment & Training 

Application for Registration 

EMP-503 

30 

25 

Fire & Rescue 

NOC for MSB Compliance 

DFR-101 

120 

26 

Fire & Rescue 

NOC for MSB Planning Permission 

DFR-102 

120 

27 

Fire & Rescue 

NOC for Non - MSB Planning Permission 

DFR-103 

120 

28 

Fire & Rescue 

MSB Fire License Registration and Renewal 

DFR-401 

120 

29 

Fire & Rescue 

Non - MSB Fire License Registration and Renewal 

DFR-402 

120 

30 

PDS 

Apply for New Card 

PDS-501 

60 

31 

PDS 

Alterations to the Card- Addition of New Family Members, Change of Address / Card Type / Cylinder count / Family Head Member, Modify / Remove Family Member details, Beneficiary change of Photo 

PDS-502 

60 

32 

PDS 

Printing of Smart Card 

PDS-504 

60 

33 

PDS 

Card Surrender / Cancellation 

PDS-502 

60 

34 

PDS 

New User Registration 

PDS-503 

60 

35 

PDS 

Family Card Blocking / unblocking 

PDS-502 

60 

36 

Revenue 

Family Migration Certificate 

REV-107 

60 

37 

Revenue 

Unemployment Certificate 

REV-108 

60 

38 

Revenue 

Widow Certificate 

REV-109 

60 

39 

Revenue 

Agricultural Income Certificate 

REV-106 

60 

40 

Revenue 

Certificate for Loss of Educational Records 

REV-111 

60 

41 

Revenue 

No Male Child Certificate 

REV-119 

60 

42 

Revenue 

Unmarried Certificate 

REV-120 

60 

43 

Revenue 

Inter-caste Marriage certificate 

REV-113 

60 

44 

Revenue 

Legal Heir Certificate 

REV-114 

60 

45 

Revenue 

Community Certificate 

REV-101 

60 

46 

Revenue 

Deserted Women Certificate 

REV-105 

60 

47 

Revenue 

Income Certificate 

REV-103 

60 

48 

Revenue 

Nativity Certificate 

REV-102 

60 

49 

Revenue 

Residence Certificate 

REV-116 

60 

50 

Revenue 

Solvency Certificate 

REV-118 

60 

51 

Revenue 

License under Pawn Broker Act 

REV-401 

60 

52 

Revenue 

Money Lender's License 

REV-402 

60 

53 

Revenue 

Other Backward Class (OBC) Certificate 

REV-115 

60 

54 

Revenue 

Small / Marginal Farmer Certificate 

REV-117 

60 

55 

Revenue 

First Graduate Certificate 

REV-104 

60 

56 

TANGEDCO 

Electricity Bill Payment 

TEB-601 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 and above 

60 

57 

TANGEDCO 

Registration of New LT Connection 

TEB-602 

60 

58 

TANGEDCO 

Payment for New LT Connection 

TEB-603 

Upto 1000 

15 

 

 

 

 

1001 - 3000 

25 

 

 

 

 

3001 - 5000 

40 

 

 

 

 

5001 - 10000 

50 

 

 

 

 

10001 and above 

60 

59 

TNEGA 

PDS Aadhaar Enrollment 

CSC-024 

30 

60 

Boilers 

Application for approval of Manufacturer and renewal thereof 

DBL-403 

200 

61 

Boilers 

Application for approval of Erector and renewal thereof 

DBL-404 

200 

62 

Greater Chennai Traffic Police 

Collection of Greater Chennai Traffic Police Challan Payment 

CTP-601 

For fine amount upto Rs.250/-, Service Charge is Rs.5/-. For fine amount above Rs.250/-, Service Charge is 5% of fine amount. 

63 

Tamil Nadu Waqf Board 

Ulema Pension Schme 

WQA-201 

10 

64 

TNEI 

Issuance of Drawing approval 

TEI-401 

300 

65 

TNEI 

Issuance of Safety Certificate 

TEI-402 

300 

  1. List of APNA services   

S.No 

Services 

Products 

AADHAAR 

Aadhaar Demographic Update 

AADHAAR 

Aadhaar EKYC PVC Print 

AADHAAR 

Aadhaar Registered Device 

AADHAAR 

EPFO Aadhaar Seeding 

Recharge 

Broadband Postpaid 

Recharge 

BBPS Payment 

Recharge 

DTH 

Recharge 

Landline Postpaid 

Recharge 

Postpaid Mobile 

10 

Recharge 

Prepaid Mobile 

11 

Financial 

Aadhaar Seeding With Bank Account 

12 

Financial 

Atal Pension Yojana 

13 

Financial 

Basic Banking Course 

14 

Financial 

FASTAG Service - Equitas + SBI Electronic Toll 

15 

Financial 

National Pension Scheme (NPS) 

16 

Financial 

Pin Pad Device Payment Service 

17 

Financial 

Pradhan Mantri Mudra Loan 

18 

Financial 

RAP Registration 

19 

Financial 

Swavalamban Contribution 

20 

Travel 

Bus Ticket Booking - State & Private 

21 

Travel 

Flight Tickets 

22 

Travel 

OYO Rooms 

23 

Travel 

Railway Ticket Booking 

24 

Insurance 

Renewal Premium Payment 

25 

Insurance 

Agri Pump Set Insurance 

26 

Insurance 

Cattle & Live Stock 

27 

Insurance 

Farmer Package policy 

28 

Insurance 

Fire & Allied Perils 

29 

Insurance 

Health Insurance – Al 

30 

Insurance 

Life Insurance 

31 

Insurance 

Motor Comprehensive 

32 

Insurance 

Motor Third Party 

33 

Insurance 

Personal Accidental 

34 

Health 

CSC Telemedicine 

35 

Health 

Diagnostic Services 

36 

Health 

Health Homeo 999 

37 

Health 

Health Services - 1mg Ayush 

38 

Health 

Health Services - Hello Health Services 

39 

Health 

Medicine - Welcome Cure 

40 

Health 

Online Store - Jiva Ayurveda 

41 

Health 

Super Speciality Consultation - Apollo Tele Health Services 

42 

Health 

Telemedicine - Apollo Tele Health Services 

43 

Health 

Veterinary Doctor Consultation 

44 

Education 

Advanced English Learning 

45 

Education 

Basic Computer Course 

46 

Education 

Course On GST 

47 

Education 

Digital Financial Transactions And Awareness Prog. 

48 

Education 

ELegal Consultancy 

49 

Education 

Exam Registration - National Institute Of Open Schooling 

50 

Education 

IT/JEE/BITSAT/NEET Preparation 

51 

Education 

NIELIT Courses 

52 

Education 

NIELIT Facilitation Centre 

53 

Education 

Online Application Form – IGNOU 

54 

Education 

Online Learning Solution - Khan Academy 

55 

Education 

Online Multimedia School (6th To 10th) 

56 

Education 

Online Registration For English Speaking Course 

57 

Education 

PMG DISHA 

58 

Education 

Sarkari Pariksha 

59 

Education 

Super 30 Books 

60 

Education 

Super 30 Sample Paper 

61 

Education 

Tally Certification With Flash Content 

62 

Education 

Tally Kaushal Praman Patra 

63 

Education 

Tally Self Learning Manual 

64 

Skills 

CAD Registration 

65 

Skills 

CSC Skill Centre 

66 

Government 

Application Form For Card Print - Disability 

67 

Government 

Birth And Death Application 

68 

Government 

Certificate Printing - Birth & Death 

69 

Government 

Jeevan Pramaan 

70 

Government 

License Application – FSSAI 

71 

Government 

Life Certificate (LIC) 

72 

Government 

National Scholarships 

73 

Government 

Online Admission Form - Navodaya Vidyalaya Samiti 

74 

Government 

PAN Card Services – NSDL 

75 

Government 

PAN Card Services – UTIITSL 

76 

Government 

Passport Services 

77 

Government 

Pradhan Mantri Awas Yojana 

78 

Government 

Pradhan Mantri Fasal Bima Yojana 

79 

Government 

Ration Card Printing 

80 

Government 

Right To Information Service 

81 

Government 

Swachh Bharat – IHHL 

82 

Other 

Biometric Device Order 

83 

Other 

DIY KIT ORDER – LED 

84 

Other 

DigiPay 

85 

Other 

Rashtrapati Bhavan Museum Ticket 

86 

Other 

Printing Service – Visiting Card, Flex, Rubber Stamp 

87 

Other 

Videocon D2h Recharge 

88 

Other 

Online Store - Kisan Point 

89 

Other 

GST & TDS Return, DSC, LLP Registration 

90 

Other 

VLE Bazzar 

91 

Other 

Soil Health Card 

92 

Other 

KisaneStore 

93 

Other 

Biometric Devices (UIDAI RD Service Compliant) 

94 

Other 

Know Your TDS 

95 

Other 

Ujala – EESL 

Number of transactions in CSCs for the year Apr 2017-Feb 2018: 

Year 

Transaction Count 

e-District 

e-Sevai 

APNA 

Total 

Apr 2017 to Feb 2018 

91,26,904 

17,66,053 

47,21,705 

1,56,14,662 

 
 

Through e-Sevai centers, Totally 207 services are giving to the public. Through e-District portal 53 services, through e-Sevai portal 59 services and through APNA portal 95 services are being delivered through esevai centers from April 2017 to February 2018, totally 1.56cr transaction are carried out through e-Sevai centres. 

List of e-District Managers: 

Sl.No 

District 

Name 

Contact No. 

eMail ID 

Ariyalur 

Shanmugapriya S 

7708157185 

edm.ariyalur@gmail.com 

Ariyalur ` 

Meenatchi P 

7708117614 

edm2.ari@gmail.com 

Chennai 

Dharani R 

7502427145 

edm.tnchennai@gmail.com 

Chennai 

Brindha T V 

9843064995 

edm2.chn@gmail.com 

Coimbatore 

Nivethitha M 

9597843488 

edm.coimbatore@gmail.com 

Coimbatore 

Madhan Kumar N 

9688736638 

edm2.coimbatore@gmail.com 

Cuddalore 

Mohanraja R 

9600515005 

edm.tn.cud@gmail.com 

Cuddalore 

Initha Devi E 

7339548339 

edm2.cud@gmail.com 

Dharmapuri 

Satheesan G 

9790582465 

edm.dpi@gmail.com 

10 

Dharmapuri 

Poongothai A 

9843090894 

edm2.dpi@gmal.com 

11 

Dindigul 

Abinaya V 

9585738984 

edm.dgl@gmail.com 

12 

Dindigul 

Vacant 

vacant 

edm2.dgl@gmail.com 

13 

Erode 

Vacant 

vacant 

erd.edm@gmail.com 

14 

Erode 

Bharathi P 

8489454110 

edm2.erd@gmail.com 

15 

Kancheepuram 

Suganya Bharathi V 

9585969118 

edm.kanchi@gmail.com 

16 

Kancheepuram 

Sumathi E 

7200267992 

edm2.kanchi@gmail.com 

17 

Kanyakumari 

Aswin Shamily Joe R 

9894975555 

edm.kkm@gmail.com 

18 

Kanyakumari 

Jenolin Flora D F 

9486680385 

edm2.kkm@gmail.com 

19 

Karur 

Tamilselvi G 

9566313114 

edm.karur@gmail.com 

20 

Karur 

Kalaiyarasi T 

9789567949 

edm2.karur@gmail.com 

21 

Krishnagiri 

Surya M 

9629595785 

edm.kgi@gmail.com 

22 

Krishnagiri 

Preetha A 

7402348956 

edm2.kgi@gmail.com 

23 

Madurai 

Vacant 

vacant 

edm.mdu@gmail.com 

24 

Madurai 

Muthuselvi B 

8056729888 

edm2.mdu@gmail.com 

25 

Nagapattinam 

Atchaya Biria D 

9976635029 

edm.ngp@gmail.com 

26 

Nagapattinam 

Rajkamal A 

9524202886 

edm2.ngp@gmail.com 

27 

Namakkal 

Renuga Devi K 

9944437268 

edm.nmk@gmail.com 

28 

Namakkal 

Sundarraj P 

9786412915 

edm2.nmk@gmail.com 

29 

Nilgiris 

Geethu V 

7598524310 

edm.nlgs@gmail.com 

30 

Nilgiris 

Elsy E A 

7092979961 

edm2.nlgs@gmail.com 

31 

Perambalur 

Arun Selvam A 

9751710502 

edm.pmb@gmail.com 

32 

Perambalur 

Rajkumar M 

9655136168 

edm2.pmb@gmail.com 

33 

Pudukkottai 

Shamili A 

7502905842 

edm.pdk@gmail.com 

34 

Pudukkottai 

Vedhanayaki K 

9677469054 

edm2.pdk@gmail.com 

35 

Ramanathapuram 

Priyadharsan K 

9500873757 

edm.ramnad.priyadarshan@gmail.com 

36 

Ramanathapuram 

Megala C 

9003791568 

edm2.rmd@gmail.com 

37 

Salem 

Surya S 

8300022978 

edm.salem2014@gmail.com 

38 

Salem 

Ranjitha C 

8300024078 

edm2.salem@gmail.com 

39 

Sivagangai 

Vacant 

vacant 

edm.svg@gmail.com 

40 

Sivagangai 

Sathya Priya G 

9486277529 

edm2.svg@gmail.com 

41 

Thanjavur 

Aishwarya B 

9943941416 

edm2.tnj@gmail.com 

42 

Thanjavur 

Saranya E 

8270050446 

edm.theni@gmail.com 

43 

Theni 

Sarubaladevi E 

8270050446 

edm.theni@gmail.com 

44 

Theni 

Radhika K 

9952742616 

edm2.thn@gmail.com 

45 

Thiruchirapalli 

Ramesh kumar T 

8754207717 

edm.trichy@gmail.com 

46 

Thiruchirapalli 

Rubini C 

8438149812 

edm2.trichy@gmail.com 

47 

Thiruvarur 

Iswarya G 

9655129824 

edm.thiruvarur@gmail.com 

48 

Thiruvarur 

Srimathi R 

9442482813 

edm2.tvr@gmail.com 

49 

Thoothukudi 

Swaruba P 

8870167419 

edmthoothukudi@gmail.com 

50 

Thoothukudi 

Carlin Eccles Sharmila K 

9790452368 

edm.tuticorin@gmail.com 

51 

Tirunelveli 

Rajakumari P 

9791472272 

edm.tirunelveli@gmail.com 

52 

Tirunelveli 

Thowbika Barveen H 

8508434115 

edm2.tirunelveli@gmail.com 

53 

Tiruppur 

Sampath Kumar J R 

9790592518 

edm.tpr@gmail.com 

54 

Tiruppur 

Nandhini C 

8300024086 

edm2.tpr@gmail.com 

55 

Tiruvallur 

Bharathidasan V S 

9894812164 

edm.tlr@gmail.com 

56 

Tiruvallur 

Karthiga R 

9788280858 

edm2.tlr@gmail.com 

57 

Tiruvannamalai 

Sudha Priya C 

9443909982 

edm.tvm@gmail.com 

58 

Tiruvannamalai 

Dinesh Babu E 

8122113693 

edm2.tvm@gmail.com 

59 

Vellore 

Nivedita S 

8220080042 

edm.vellore@gmail.com 

60 

Vellore 

Vacant 

vacant 

edm2.vel@gmail.com 

61 

Villupuram 

Vacant 

vacant 

edm.vpm@gmail.com 

62 

Villupuram 

Prasath R 

9940170020 

edm2.vpm@gmail.com 

63 

Virudhunagar 

Rajani Devi R 

9159932644 

edm.vnr@gmail.com 

64 

Virudhunagar 

Kajamydeen K 

9952243457 

edm2.vnr@gmail.com 

Achievements of CSCs: 

1.Prepaid e-Wallet: 

A prepaid e-Wallet model has been introduced for the efficient revenue sharing and collection. e-Sevai Portal is integrated with a Payment Gateway system (PayGov) and an e-Wallet. 

TNeGA has implemented Aadhaar enabled biometric authentication for all CSC operators to login into e-District and e-Sevai portals on 18.01.2017 to ensure the operators identity. Two factor authentications have been introduced, one is using the existing login credentials provided by the system and the next is the introduction of biometric based e-sign solution (Aadhaar enabled biometric based login) for CSC operators to enter into the e-Sevai portal. 

2.Aadhaar enabled biometric authentication: 

TNeGA has implemented Aadhaar enabled biometric authentication for all CSC operators to login into e-District and e-Sevai portals on 18.01.2017 to ensure the operators identity. Two factor authentications have been introduced, one is using the existing login credentials provided by the system and the next is the introduction of biometric based e-sign solution (Aadhaar enabled biometric based login) for CSC operators to enter into the e-Sevai portal. 

3. Sending SMS: 

In order to alert the citizens about the service charges to be paid in the CSCs and also to facilitate them to lodge their grievances, a new system of sending SMS to the applicants has been commenced from 7.10.2016. SMS will be sent to the applicant during the time of application, approval, rejection or return. 

4. Establishment of Toll Free Call centre at TNeGA: 

The toll free call center at TNeGA was started at 01.07.2016. People can contact 1800 425 1333 for their grievances. A total of 1,10,911 calls has been received from July 2016 to April 2017 at an average of 900 calls per day. 

5. Service Tracking SMS facility through short code: 

SMS based tracking system has been operationalized from 17.03.2017. It is PULL SMS based system. A short code 155250 is introduced with the help of BSNL. Applicant can use this short code for tracking the current position of the application status. As on 22.05.2017, 105177 PULL SMS has been received from Common Public. 

6. Mobile Number Acompulsory: 

Applicant’s Mobile number has been made mandatory for availing the services through CSCs from 02.05.2017. This is for the purpose of generating the OTP for availing the services and tiny URL. 

7. Tiny URL: 

Tiny URL concept has been operationalized from 23.05.2017. Once the application is approved, a tiny URL will be sent to applicant mobile number by SMS mode. With the help of internet, applicant can download their certificate without going to CSCs. 

Services through CSC centers & Transaction: 

  1. E-District Services: Totally 41 Services are offered by NIC through State of Tamil Nadu covering 32 District, 285 Taluks and 385 Blocks. Last one year (April 2016 to April 2017) Transactions 1,08,50,508. 

  1. E-Sevai services: Totally 47 Services are offered by CMS through State of Tamil Nadu. Last one year Transactions (April 2016 to April 2017) transaction 2,18,314. 

  1. APNA CSC services: Apart from the e-District/e-Sevai portal, the services of GoI are being delivered through APNA CSC portal in the CSCs by respective SCAs. Totally 72 Services are offered by APNA CSC. 

Proposed System: 

1.Single Sign On: 

TNeGA is implementing various e-Governance initiatives of GoI and GoTN and projects/schemes implemented by the TNeGA are in various stages of development/ implementation. Single sign on is one of the major concept that intergrate e-District (NIC and CMS), TNGIS, SRDH, SPR Online etc with several other projects. 

2. Geo tagging of CSC locations: 

Actions are being taken to implement Geo-tagging of CSC locations (process of adding geographical identification to CSC locations) with the data consisting latitude and longitude coordinates of the e-Sevai centres. Geo-tagging will help us to find a wide variety of location-specific information from a device. 

For instance, we can find the location of login of the e-Sevai portal by entering latitude and longitude coordinates through a search engine. This will prevent instances of misuse of Ids at different locations other than the allotted centres. 

3. Cashless Transaction through AEPS: 

TNeGA has initiated steps to implement the digital/cashless payments in the CSCs. TNeGA has addressed all the SCAs to install PoS machines in all the counters to enable the public for making payments through online. At present, Aadhaar enabled payment system is under consideration to make cashless transaction in CSCs. 

4. Empanelment of Government Organization: 

Board has decided to give power to Commissioner of TNeGA to enroll any Government Organizations who are willing to run the CSCs. At present, Postal Department, Employment Offices have approached TNeGA to establish CSCs. 

5. Empanelment of Browsing centres : 

Board has decided to empanel browsing centres across the state for delivering e-Sevai services to public. This will be launched very soon. 

6. e-SIGN : 

As a part of e-Governance most of the services are delivered to the citizen in the electronic format. To ensure the authenticity it is essential to have the document signed digitally using the methods prescribed in the IT Act 2010 and subsequent amendments. In order to digitally sign the documents, the digital signature key token are being issued by the Certifying Authorities approved by the CCA. Instead of using the hard form of DSC token for signing the electronic document, it is proposed to introduce Aadhaar based e-Sign.